Frequently Asked Questions


How does the process work?

When you first call us, we'll help you decide what kind of Web site will best suit your practice. Once you sign on with TNT, our art and copy directors will call you for telephone interviews. They'll learn what makes your practice special, who you have on your team, and who your target market is. You'll see drafts and designs within a few weeks, and after you choose the look and voice that reflects your unique practice, our production team will create a site that only you can see - Web visitors won't have access at this stage. You'll have an opportunity to make last minute changes to the site before it goes live. Our relationship does not end there! Any time you need updates to your dental Web site, call our support team. We'll be happy to update photos and bios, add your CEUs, or include new technologies you've implemented in your office. As long as you have a Web site with TNT, we're here to help make it a success!

What if I don't know anything about computers?

No problem! In fact, isn't that why you hired us? Simply call or email support when you have a question. From Web site questions to email concerns, we're here for you.

What if I already have a site?

We will be happy to host and support your current site or give it a complete makeover that truly reflects the image your practice needs to project. Learn more about site makeovers.

What happens if you guys go out of business?

TNT has been here for years, and we're not going anywhere. If something should happen to us, your site is just that... your site! You own the design, copy, and full rights.

How long does the process take?

Our creative and production teams can produce a live site in about six weeks. However, photos, decisions on designs and copy, and delayed approval or changes can deter progress.

What if I want to make changes after the site is published? How do we make changes?

Simply email support@tntdental.com. We'll update photos, bios, and other information whenever you need us to.

How much do your sites cost?

We offer three platforms and various hosting and support options, and we even offer package upgrades, like patient forms and search marketing. Call our sales team today for a quote on your custom Web site. Learn more about our flat fees.

How is TNT different from other web site development companies?

We only create custom sites. We offer complete support. We know dentistry and Web sites. We care about our clients! Read our testimonials to learn more.

How does TNT market the site after it is up and running?

If you want to market your site online, consider search engine optimization. We offer comprehensive SEO marketing strategies. Read our information on SEO to determine if it's the right option for you. You can market your site by including the Web address on marketing materials like business cards, brochures, postoperative instruction sheets, and in yellow page advertisements.

What is SEO? Do you do SEO? Isn't my site already optimized?

Check out our search marketing section for more information.

Why do you charge for SEO?

Implementing an effective SEO strategy takes many hours of custom work and strategizing. We have to research your competition, keywords, and target audience, then integrate that information into the site so that spiders will associate your site with the right terms. Afterwards, we'll track your site's success through analytics and reports, tweaking it as needed to keep rankings high.

Another company promised number one SEO results in two weeks!?

We want to establish a long-term relationship with our clients, so we won't embellish the truth to make a sale. No one can guarantee a spot in the rankings. Search engines don't work that way. However, many of our clients have great success with our Deep Search Support, and we feel certain that you will, too. If you have questions about how SEO works, read more on our site, or call us.

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5601 Democracy Dr, #255 Plano, Texas 75024 Phone: (214) 556-4943 Toll Free: (877)-868-4932
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